Refunds & Returns Policy


1. Refund Policy

a. Requests for a monetary refund are reviewed on a case by case basis. Final decisions are at the sole discretion of Mountaineer Brand.

b. Absolutely no refunds for any merchandise opened, consumed in entirety or in part, in a worn out condition, or beyond its expiration date.

c. We will gladly extend a full cash refund on unopened and/or undamaged merchandise if returned in the original packaging and within 14-days of the original date of purchase. Shipping and delivery fees will be deducted.

 

2. Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.